Privacy
Information we use
Accounts store your display name, email, password hash, verification status, sessions and optional profile picture/bio. Google sign-in links a provider identity. Conversion history stores filenames, sizes and tool names for seven days, not document contents. Contact messages and abuse reports store the information you provide. Avoid unnecessary sensitive information.
Files and processing
Browser tools process documents in browser memory. Server conversions upload files to FileLane for temporary processing. Optional private files are stored separately, encrypted on the server, with three-day expiry. Do not submit documents containing data you lack authority to use. Files are not public unless you create a sharing link; recipients can keep downloaded copies.
Service providers and logs
Cloudflare handles network delivery/security and aggregate traffic reporting. Resend sends verification and recovery emails. Google handles Google authentication. Processing libraries load from public CDNs. These providers may process network or account information under their own terms. FileLane does not sell personal information or add advertising trackers. Security and transfer records are access restricted.
Retention and deletion
Account deletion removes live profile, sessions, history, remembered-browser grants and stored files. It does not delete recipients' copies. Database backups retain the latest seven copies and may contain older account records until rotation. Security and transfer telemetry is retained for up to 30 days; bounded account security events up to 90 days. Contact/report/moderation records may remain for complaint handling or justified preservation. See File Retention for details.
Your choices and requests
Profile details are optional except a display name and email for account operation. Use Settings to edit your profile, manage sessions, forget browsers or delete your account. Contact the operator for access, correction, erasure or a privacy complaint. A request may need identity verification. Optional preferences can be declined through Cookie settings.